Program Initiatives for 2016 - 2019

  • Customer Advocacy - Consumer Protection!  Does the contractor you plan to hire have a Business License with Arlington County or a State Contractors License with Virginia?  Does the door-to-door vendor offering to trim trees or make home repairs have a Vendor's Permit from the County Police?  The Customer Advocate in my office will be available to help.  She has access to the appropriate State and County records and will be able to tell you if the contractor or vendor you're considering is in compliance with the law - without you having to spend hours online or on the phone.
  • Real Estate Tax Relief for the Elderly and Disabled - Customer Convenience!  Elderly and disabled customers arrive at the Treasurer’s Office seeking relief of their real estate taxes.  Currently, we must send the customers more than a mile away to the Department of Human Services (DHS) at 2100 Washington Blvd to participate in this program.  I will continue to work to return the program to the Commissioner’s office, since it is a tax program, not a welfare program.  Moreover, the County would be eligible for a reimbursement from the State if the program is administered by the Commissioner’s office.
  • Real Estate Assessments - Currently, the County Board is responsible for real estate assessments, while also setting the tax rate. To separate those duties, real estate assessments should be returned to the Commissioner of Revenue who is an independently elected official directly accountable to the public. This would create a true system of checks and balances, while avoiding perception issues. Further, the Board of Equalization would continue its important role in the appeals process. If this program were managed by the Commissioner of Revenue, the County would be eligible for a reimbursement from the State.  


Authorized by Ingrid Morroy.